E-Commerce Web Design for DTC Chocolate Company

Check out this project we did for LeSaint Chocolate, a DTC chocolate company and see the amazing results we helped them achieve.
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Ecommerce web design for chocolate company

559%

conversion rate increase

439%

increase in revenue

118%

increase in organic traffic

LeSaint Chocolate originally reached out via a referral. Over the years we have done some minor SEO and website work for them, but this time they were really looking to do a major overhaul to drive more conversions and increase their revenue. 

We recommended beginning with a thorough Conversion Rate Optimization audit. For this we went through the entire website, the copy, and the checkout process to pinpoint every point of resistance for the user. We also worked on value propositions and value points to guide the content and show the differentiation between this company and their competition. 

The CRO audit revealed a lot of issues. The layout was hard to navigate, the categories were confusing and not as clear as they could be, the hero section was not up to best practices, and more. 

Once the 16-page CRO audit was complete we went to work redesigning the website to solve all of the challenges we found and implemented the value propositions and value points. It was a lot of work but the website speaks for itself now. We also did a nice on-page SEO treatment which has seen traffic increase over 118%. 

We launched the new site right before their busiest season and they experienced an over 500% increase in conversions and over 400% increase in revenue. Due to the higher conversions their email marketing and Adwords we're much more successful. Every channel ended up bringing in more revenue with a smaller ad spend. 

As anticipated Gabe reviewed our site and did a granular audit culminating in several pages of recommendations.

The plan was clear, considered and organized. His design and organization of the site was intended to build immediate trust with potential clients.

Boy did it work! I wish I could give 6 or 7 stars to Radiant Elephant!

Barbara LeSaint
Owner of LeSaint Chocolate

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