Digital Marketing Agency in Northampton, MA

You Get the Owner Personally Leading Every Project.

90% of our clients stay with us 5+ years.

Why? Our founder still leads every account personally.

No handoffs. No junior staff. Just transparent strategy and measurable results.

No pressure. No sales pitch. Just an honest assessment of how we can help.
We've Been Quoted In:

We focus on the numbers that matter to your business

After 13 years, we still have our very first client because we deliver results that grow revenue.

Our founder, Gabriel, still leads every account personally. No handoffs to account managers. No strategies are built by junior staff. Just transparent work you can understand, results you can track, and the kind of service that earns long-term loyalty.

830% traffic growth. 559% conversion increases. 150+ more calls per month. Real numbers from real businesses. Most projects pay for themselves in under a year.

You get a marketing partner who explains the "why" behind every decision, shows you the data, and treats your business like it's our own. Because when you have the owner working on every project, that's exactly what happens.

Avg. LLM Position Increase
2.3
+ 83.4%
Average position when mentioned in AI Search
Increased Returning Customers
1,432
+ 240%
From email marketing campaigns
More New Calls
555
+ 56.3%
Calls from website and Google Business Profile
Improved Return on Ad Spend
11X
+ 211%
From digital advertising
More AI Visibility
37%
+ 800%
How often the brand appears in AI responses
Increased Website Clicks
1,147
+ 84.7%
From Google Business Profile Optimization
Increased Website Purchases
6,321
+ 559%
From Conversion Rate Optimization and SEO
Increased Organic Traffic
7,340
+ 830%
From monthly SEO services
Top 3 AI Visibility
42%
+ 75.8%
Percentage of queries where the brand ranks in top 3
Increased Website Purchases
6,321
+ 559%
From Conversion Rate Optimization and SEO
Increased Website Clicks
1,147
+ 84.7%
From Google Business Profile Optimization
Improved Return on Ad Spend
11X
+ 211%
From digital advertising

Transparent Strategy. Measurable Results.

No guesswork. Web Design, SEO, AI SEO, and Digital Advertising strategies based on 13+ years of testing and data.
TechBehemoths Awawrd Winner for WordPress Web Design & Development 2025TechBehemoths Awawrd Winner for Web Design 2025TechBehemoths Awawrd Winner for US SEO Services 2025

About Radiant Elephant

Founded 13 years ago by Gabriel Bertolo, a third-generation entrepreneur, Radiant Elephant is an owner-led marketing agency specializing in high-conversion web design, SEO (including AI SEO/GEO), and digital advertising.

With a 90% client retention rate and clients staying an average of 6+ years, we're the agency sophisticated businesses choose when they want transparency, measurable results, and direct access to an owner who treats their business like his own.

Real Businesses. Real Growth. Real Numbers.

Below are the real results we've achieved for our clients. These aren't just numbers. These are results that drive revenue, allow companies to scale, and, most importantly, provide the business with what matters most: stability. 

BEFORE
Visibility - 14%
3 Pack: 0%
30 Days Later
Visibility - +83%
3 Pack: 100%
More New Monthly Calls
436
+ 43.3%
Calls from website and Google Business Profile
Website Purchases
2,198
+ 121%
From Conversion Rate Optimization and SEO
Improved Return on Ad Spend
9X
+ 93%
From digital advertising
Increased Website Clicks
8,345
+ 66.8%
From monthly SEO services
Increased Organic Traffic
1,728
+ 82.1%
From monthly SEO services
Google AI Overview Brand Mentions
22
+ 340%
# of searches the brand is listed in Google AI Overview
BEFORE
Visibility - 61%
3 Pack: 65%
60 Days Later
Visibility - +37%
3 Pack: 98%

See what our clients say

We still have our very first client from when Radiant Elephant was founded 13 years ago. During that time, we have built five websites and three brand identities for the client. Another client, who has been with us for seven years, has hired us to build three websites, as well as provide app design and marketing services. Our customer retention rate shatters industry averages. 

  • Outstanding design and functionality
  • Exceptional customer service and support
  • Proven results and return on investment
  • Professionalism and expertise
  • A partner that cares as much as you do
image of Dr. Ruthann Russo
"This is the third website Radiant Elephant has designed for me in the past 5 years (all for different businesses) and each time the sites have been beautiful, functional and efficient! Gabe created video tutorials specifically for me to help me maximize the value of my investment. I have been highly satisfied and my users are as well!"
Dr. Ruthann Russo, PhD, DAc
Acupuncturist
"The proof was in the pudding - at 4th quarter everything just clicked. Google Ads worked effortlessly for far less investment and people who came to our site converted at an extremely high rate. Conversions up 66% at Christmas! BOOM! I wish I could give 6 or 7 stars to Radiant Elephant!"
Barbara L.
LeSaint French Chocolate
"Gabe's communication style is super thorough and clear. He puts a lot of thought, research, and care into his clients. He really went above and beyond, and his communication is as detailed as I am, which was impressive to me - it just really feels like you have a partner who's invested in your success. I couldn't be happier with the results. I 10 out of 10 recommend Radiant Elephant to any business owner."
Lausanne Miller
Owner of Lausanne Jewelry
"SEO went from an intimidating idea to an integral part of my business that I enjoy. It was exciting to watch my website go from page 25 to page 1 on Google - especially in such a competitive field. It has been a pleasure dealing with a small USA-based business regarding SEO."
Therese W.
Photography Studio Owner
"I have worked with Radiant Elephant on 5 website designs as well as 3 branding and logo designs. I wouldn't go anywhere else. Service is quick, responsive and reliable. Gabe's knowledge of SEO and marketing have been an invaluable asset to my company."
Nick Valenti
Metropolitan Wholesale
image of Dr. Ruthann Russo
"This is the third website Radiant Elephant has designed for me in the past 5 years (all for different businesses) and each time the sites have been beautiful, functional and efficient! Gabe created video tutorials specifically for me to help me maximize the value of my investment. I have been highly satisfied and my users are as well!"
Dr. Ruthann Russo, PhD, DAc
Acupuncturist
"The proof was in the pudding - at 4th quarter everything just clicked. Google Ads worked effortlessly for far less investment and people who came to our site converted at an extremely high rate. Conversions up 66% at Christmas! BOOM! I wish I could give 6 or 7 stars to Radiant Elephant!"
Barbara L.
LeSaint French Chocolate
"Gabe's communication style is super thorough and clear. He puts a lot of thought, research, and care into his clients. He really went above and beyond, and his communication is as detailed as I am, which was impressive to me - it just really feels like you have a partner who's invested in your success. I couldn't be happier with the results. I 10 out of 10 recommend Radiant Elephant to any business owner."
Lausanne Miller
Owner of Lausanne Jewelry
"SEO went from an intimidating idea to an integral part of my business that I enjoy. It was exciting to watch my website go from page 25 to page 1 on Google - especially in such a competitive field. It has been a pleasure dealing with a small USA-based business regarding SEO."
Therese W.
Photography Studio Owner
"I have worked with Radiant Elephant on 5 website designs as well as 3 branding and logo designs. I wouldn't go anywhere else. Service is quick, responsive and reliable. Gabe's knowledge of SEO and marketing have been an invaluable asset to my company."
Nick Valenti
Metropolitan Wholesale

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Powerful Work, Powerful Results

Get a unique and beautiful website that ranks high, converts traffic into sales, and turns data into competitive advantage.

Dental Studio Website

Work Done: Brand Identity | Web Design | SEO
Traffic +962%
120+ new calls per month

E-commerce Website Redesign

Work Done: Web Design | CRO | SEO
Conversions +559%
YTD Revenue +440%

E-Commerce Website & Marketing

Work Done: Web Design | CRO | Value Proposition | Meta Ads | Email Marketing
Traffic +650%
Returning Customers +280%

WordPress Web Design

Work Done: Web Design | SEO
Top 3 rankings in Google Maps

Healthcare Web Design

Work Done: Web Design | App Design | Video Course Dev

IS Your Website Ready To Rank In AI Searches?

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You get a full scan of your website detailing issues preventing AI search visibility along with actionable recommendations to improve your AI visibility.

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Actionable Insights

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Got Questions? We're here to help

Radiant Elephant was founded 13 years ago by Gabriel Bertolo. Gabriel worked for several agencies in various capacities. During this time, Gabriel found that his own morals did not align with the typical agency mindset. Seeing these agencies treat smaller clients poorly, overpromising and underdelivering, and the amount of work being done by inexperienced interns led him to start his own agency. 

This is when Radiant Elephant was born. 

So what makes us different? 

Our founder, Gabriel, handles all client communications. No project managers. Just a small team of experts that functions as an auxiliary marketing department with Gabriel as your VP of Marketing. 

This means that each client is treated equally. It means that we are able to pivot very quickly. And it means that all work is performed by experts. 

Unlike many marketing agencies that try to be everything to everyone, over the years, we have honed it down to what really drives us, but also the services we know provide the biggest business growth for you. 

Our main services are conversion-focused WordPress website design and development, CRO, and Search Engine Optimization and Generative Engine Optimization. We also offer Digital Ads such as Google Ads and Meta Ads. For select projects, we also offer Branding and Logo Design. We specialize in very modern and minimal branding and logos. 

Our clients have found the most success when we handle the entire funnel. Starting with a logo, if needed, then moving on to web design and messaging, once the new site is live, moving on to SEO and digital ads. 

Our websites are beautiful, functional, and convert more visitors to leads than our competitors' designs, and our Massachusetts Local SEO services simply cannot be matched. 

 

We have team members from Los Angeles to New York, but we call Northampton, MA home. We are located at 35 State Street in downtown Northampton, Massachusetts 01060. 

We also offer our digital marketing services out of Asbury Park, NJ

That being said, we serve clients not just nationally, but globally. Our clients range from a small Juice Bar in Asbury Park, NJ to an international B2B company and everything in between. 

We don't focus on any specific industry. We have found that our services transcend any niche. Great design, powerful messaging, and high-ranking SEO create powerful results for any business type. 

We have clients in many industries: Dental Practices, E-commerce brands, Acupuncture Clinics, Personal Brands, Custom Homebuilders, Life Coaches, Healthcare, Pharmacies, Fashion brands, Garden Centers, B2B Industrial Supply and Manufacturing, and more. 

Our clients range greatly. We have clients that are small mom-and-pop stores, and we have clients that are international corporations, and everything in between. We focus less on business size and more on the passion of the client. The thing all of our clients have in common is tenacity, passion, and intelligence. 

Web Design and Development costs vary. The largest factors are the size of the site, the functionality needed, and the complexity of the design. 

Our WordPress Web Design and Development services start at $5,500 and can go up to $100,000+. An average small to medium-sized business website typically falls within the $7,500-$10,000 range. 

All of the websites we design include advanced on-page SEO, UX best practices, and a clean, modern design tailored to your audience. 

Feel free to reach out, and after a short discovery call, we'll be happy to create a custom quote for you. 

Local SEO, Google Maps SEO, and Generative Engine Optimization services start at $1,500/month. Enterprise SEO and National SEO (when a business serves more than just a specific region) start at $3,500/month. 

The actual monthly amount depends on a few factors. 

  • The size and competition level of the geographic area (for Local SEO)
  • The competition level of the industry
  • The extent of the on-page SEO work that needs to be done

Reach out, and we'll be happy to give you a solid monthly price for your business. 

Depending on the size and complexity, a site could take 4 weeks or 4 months. The average site that is under 20 pages is typically completed in 4-8 weeks. 

There are some great web designers out there, but there are also a ton of really bad ones. Several things differentiate us from other marketing companies. 

  1. We are a small team of experts. No project managers. No interns. No junior-level anything. 
  2. All client contact is handled by our owner, Gabriel. This keeps things streamlined, makes it easy to pivot quickly, and makes us accountable.
  3. We are focused on conversions more than looks. Don't get me wrong, the sites we build are stunning. But the #1 goal is to make you more money. We are the only company in the area that has extensive knowledge of SEO, Conversion Rate Optimization, and Buyer Psychology. 

We work to make every client relationship as smooth and easygoing as possible. Our founder, Gabriel, is great at explaining things and is very patient. We believe an informed client is the best client. We still have our very first client from when we opened up 13 years ago. And most of our clients stay with us for years. 

Get Better marketing with a Higher ROI

Click the button to schedule your free discovery call. This call is typically about 20-30 minutes long. This is not a sales call. This is a call to learn about your business goals and challenges to see if we are a good fit.

Transparent Pricing
Top Notch Support
Powerful Results