Web Design & Development

Award-winning websites that convert more visitors into customers

We specialize in developing websites for small businesses, enterprise businesses, e-commerce brands, and B2B businesses across industries. No matter your industry, a website designed by Radiant Elephant will make you more money.

Award Winning Wordpress Web Design Award Badge from Techbehemoth
Award Winning Web Design Award Badge from Techbehemoth
Award Winning Branding Award Badge from Techbehemoth
Award Winning Branding Award Badge from Techbehemoth

"Gabe was incredible! His finished product was amazing, my website is better than I could have imagined!"

Rise K, Pulp Juice Bar

"Hiring Radiant Elephant to upgrade our website was the best investment we've made. Conversions up 66% at Christmas! BOOM!"

Barbara LeSaint, LeSaint French Chocolate

"There are no words to describe what a WONDERFUL Experience it has been working with Gabriel from Radiant Elephant!"

nj-florist-web-design
Lodi Flowers
We've Been Seen In:

UX-Focused, Conversion-driving, Revenue generating web design and development

When a prospective lead is looking for what you offer how do you come off? Your website is likely their first impression of your business. What impression are you making?

What makes a great website?

Modern UX Design: No one is impressed with an old, outdated website. A great website is modern and implements user-friendly designs, micro-animations, powerful CTA's, intuitive site navigation, and color usage. 

SEO Optimized: Good design lends itself to good SEO and vice versa. We build sites to rank. We implement optimized URL structures, clear layouts, proper header hierarchy, internal linking, structured data, and technical SEO. 

Fast Loading: A slow-loading website can lead to a high bounce rate and a poor user experience. The websites we design load fast. Every site featured clean code, image optimization, caching, and more. 

Mobile-First Design: A website must be responsive and look great on all breakpoints. The percentage of visitors who visit on their phones or tablets keeps increasing. We design mobile-first to ensure your visitors get the best digital experience on every device. 

Accessibility and WCAG Compliance: We implement ADA accessibility and WCAG compliance into every site we design to make sure that every visitor experiences all your website has to offer. 

Ready to turn your website into a revenue driver? Let's discuss your specific goals and build a strategy that delivers results.

Check out some of our recent work

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juice bar web design on WordPress
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acupuncture website design
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jewelry e-commerce web design on Shopify
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industrial supply company web design
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construction company web design
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skincare web design on Shopify

Technical excellence meets inspired design

website design and development services

Our Web Design and Development Strategy

Every successful website starts with strategy, not aesthetics. Before we touch design tools, we dig into your business goals, audience behavior, and competitive landscape. What actions do you need visitors to take? Who are they, and what motivates them? What makes your offering different? These answers shape everything. From site architecture to call-to-action placement.

Our strategic approach combines conversion psychology with technical SEO foundations. We map user journeys that guide visitors naturally toward conversion while ensuring search engines can properly crawl, index, and rank your content. This isn't about making sites that just look good; it's about building digital assets that generate measurable business results.

With 13+ years of experience across industries, we've learned that the best web design strategy balances three forces: user needs, business objectives, and technical performance. Miss any one of these, and your website underperforms. Get all three right, and you've built a growth engine that compounds returns over time.

Our Design Process

We've refined our web design process over hundreds of client projects to eliminate the chaos that typically derails website launches. You'll work directly with me throughout. No project handoffs to junior staff or disappearing into a black box for weeks. This owner-led approach is why we maintain a 98.5% client retention rate.

The process starts with a strategy session where we document your goals, define success metrics, and establish your brand positioning.

From there, we move into wireframing and content architecture before any visual design begins. This ensures the structure supports your objectives before we invest time in aesthetics. You'll have opportunities to review and refine at each phase.

Development happens in a staging environment where you can see real-time progress and provide feedback. We build on modern frameworks optimized for speed, security, and search visibility. Before launch, we conduct thorough testing across devices and browsers, implement analytics and conversion tracking, and ensure everything is performing at peak technical standards.

Post-launch isn't goodbye—we provide training on managing your content, monitor initial performance data, and remain available for optimization adjustments. Most clients continue working with us long-term because website success isn't a launch event; it's an ongoing process of testing, learning, and improving.

a web design UX team working creating a great user experience

Responsive, Mobile-first Design

Mobile traffic now dominates web usage. Over 60% of searches happen on smartphones, and Google indexes the mobile version of your site first. Yet most businesses still design for desktop and treat mobile as an afterthought. Mobile-first design flips this paradigm: we design for the smallest screen first, then progressively enhance for larger displays.

This methodology forces ruthless prioritization. On a mobile screen, every pixel counts. What's truly essential? This constraint breeds clarity, stripping away unnecessary clutter. The result is faster, cleaner experiences across all devices, not just mobile.

Mobile-first also aligns with technical realities. Smartphones have slower processors, inconsistent network connections, and touch-based interaction patterns. We optimize touch targets for thumbs, minimize data loads for spotty connections, and simplify navigation for small screens. These optimizations make desktop experiences faster and cleaner too. Google's algorithms explicitly reward mobile-optimized sites. Since we build mobile-first from the ground up, your site satisfies search engines' technical requirements while delivering the seamless cross-device experience users demand.

user experience design (UX)

User Experience Design

User experience design is the invisible framework that determines whether visitors accomplish their goals or leave in frustration. It's not about aesthetics. It's about psychology, usability, and removing friction from every interaction. Can users find what they need in three clicks or less? Does the navigation make intuitive sense? These questions drive UX decisions that directly impact your bottom line.

Great UX anticipates user needs before they become conscious thoughts. We study how people scan pages, where they expect to find information, and what interaction patterns feel natural. This research informs everything from button placement to content hierarchy to error message clarity. When UX is done right, it's invisible. Users flow through your site effortlessly.

Poor UX kills conversions faster than any other factor. Confusing navigation loses visitors immediately. Slow load times trigger abandonment. Cluttered layouts overwhelm decision-making. We obsess over these friction points, testing and refining until interactions feel effortless. We approach UX through continuous iteration and real user data. Analytics reveal where people struggle. Heat maps show what they ignore. This evidence-based approach means we're solving actual problems your specific users face, building on behavioral data rather than guesswork.

website accessibility

ADA Accessibility & WCAG Compliance

Accessible web design isn't optional; it's a legal requirement under the Americans with Disabilities Act and an ethical imperative. Websites must be usable by people with visual, auditory, motor, or cognitive disabilities. Beyond compliance, accessibility expands your addressable market and improves usability for everyone. Features like clear navigation, sufficient color contrast, and keyboard accessibility benefit all users, not just those with disabilities.

We build accessibility into every project from the ground up, following WCAG 2.1 Level AA standards. This means proper semantic HTML structure, alt text for images, keyboard navigation support, screen reader compatibility, and color contrast ratios that meet legal requirements. Retrofitting accessibility after launch is exponentially more expensive than building it correctly the first time.

The legal landscape has intensified, and thousands of ADA website lawsuits are filed annually, with settlements often exceeding $50,000 plus attorney fees. Healthcare, finance, retail, and hospitality industries face the highest risk, but no business is immune. We provide accessibility audits for existing sites and ensure all new builds meet or exceed compliance standards, protecting you from legal exposure while serving your entire potential audience.

Google Maps SEO

Site Architecture and Sitemaps

Site architecture is the foundation that determines how users and search engines navigate your content. Poor architecture creates dead ends, buried pages, and frustrated visitors who can't find what they need. Strategic architecture guides users intuitively through your site while distributing SEO authority to your most valuable pages. It's invisible when done right, catastrophic when done wrong.

We approach architecture through information hierarchy and user intent mapping. What are visitors trying to accomplish? What's the logical progression from awareness to conversion? How should content be categorized and connected? These questions shape structures where every page is reachable within three clicks, related content links naturally, and conversion paths feel effortless.

Search engines reward clean architecture. Proper URL structures, logical category hierarchies, and strategic internal linking help crawlers understand your site's content relationships and topical authority. We implement breadcrumb navigation, XML sitemaps, and schema markup that make your site structure explicit to search algorithms. Flat architectures work for small sites, but complex businesses need sophisticated category systems and hub-and-spoke linking patterns that channel authority strategically.

The best architecture balances user needs with business goals and technical constraints. We create structures that scale as you grow, accommodate future content without restructuring, and ensure your most important pages receive maximum visibility. Strategic architecture isn't just organizing pages. It's engineering the pathways that determine whether your website generates business or just occupies server space.

new-jersey-conversion-rate-optimization-agency

Conversion Rate Optimization

Beautiful design that doesn't convert is just expensive art. Every element we place serves a strategic purpose: guiding visitors toward specific actions that grow your business. This means understanding cognitive psychology, attention patterns, and motivation triggers. Where does the eye naturally travel? What builds trust? These questions drive our design decisions.

Our conversion-focused approach combines behavioral science with relentless testing. We structure pages using proven frameworks: attention-grabbing headlines, clear value propositions, strategic social proof placement, and compelling calls-to-action. But we don't stop at best practices. We analyze your specific audience data and user behavior to identify optimization opportunities unique to your business.

Small improvements compound dramatically. A 1% conversion rate increase on a site generating 10,000 monthly visitors means 100 additional conversions monthly, 1,200 annually. This is why we emphasize measurable outcomes over subjective aesthetics. We build testing frameworks into every site, enabling continuous optimization long after launch. Your website isn't finished when it goes live. It's just beginning its evolution toward peak performance.

Powerful On Page SEO

Most designers hand you a beautiful website that search engines can barely see. We build from a different philosophy: design and SEO aren't separate disciplines. Site architecture, URL structure, internal linking, page speed, mobile responsiveness, and schema markup all impact search visibility. These technical foundations must be engineered correctly from day one, not patched later.

Our three-generation digital marketing heritage means SEO thinking is embedded in every design decision. We structure content using semantic HTML that search engines understand. We optimize Core Web Vitals. We implement proper heading hierarchies, create crawlable navigation, and build internal linking architectures that distribute authority strategically throughout your site.

This integrated approach delivers compounding advantages. Your beautifully designed site actually gets found. Your content ranks for valuable keywords. Your pages load fast enough to satisfy both users and search algorithms. After 13+ years optimizing hundreds of websites, we've proven that exceptional design and dominant search visibility aren't mutually exclusive. They're complementary when executed by people who understand both disciplines at a deep technical level.

Generating meaningful results

Increased Website Clicks
1,147
+ 84.7%
From Google Business Profile Optimization
More New Calls
555
+ 56.3%
Calls from website and Google Business Profile
Increased Website Purchases
6,321
+ 559%
From Conversion Rate Optimization and SEO
Increased Organic Traffic
7,340
+ 830%
From monthly SEO services
Improved Return on Ad Spend
11X
+ 211%
From digital advertising
Increased Returning Customers
1,432
+ 240%
From email marketing campaigns
Avg. LLM Position Increase
2.3
+ 83.4%
Average position when mentioned in AI Search
More AI Visibility
37%
+ 800%
How often the brand appears in AI responses
Top 3 AI Visibility
42%
+ 75.8%
Percentage of queries where the brand ranks in top 3

And leads to happy, long-term clients

image of Dr. Ruthann Russo
“This is the third website Radiant Elephant has designed for me in the past 5 years and each time the sites have been beautiful, functional and efficient!”
Dr. Ruthann Russo, PhD, DAc
Acupuncturist
“I was immediately impressed with Gabe and the time he took to get to know us. He was able to turn our vision into a reality with a wonderful website and perfect logo!"
Dr. Erica DeFabio, DMD
DeFabio Dental Design
"Gabe was incredible! His finished product was amazing my website is better than I could have imagined! I would highly recommend Radiant Elephant to anyone!"
Rìse K.
Owner of Pulp Juice Bar
"I couldn't be happier with the results. Working with Gabe was an all around pleasure. It just really feels like you have a partner thats invested in your success."
Lausanne Miller
Owner of Lausanne Jewelry
"Gabe created a website that exceeded my expectations!! On time and on budget! Best of all he made the whole process easy and fun. Definitely want to work with him again."
Paul Weller
Artist
"I wouldn't go anywhere else. Service is quick, responsive, and reliable. Gabe's knowledge of SEO and marketing has been an invaluable asset to my company."
Nick Valenti
Metropolitan Wholesale
"Hiring Radiant Elephant to upgrade our website was the best investment we've made. Conversions up 66% at Christmas! BOOM! I wish I could give 6 or 7 stars to Radiant Elephant!"
Barbara L.
LeSaint French Chocolate
"It was exciting to watch my website go from page 25 to page 1 on Google. It has been a pleasure dealing with a small USA-based business regarding SEO."
Therese W.
Photography Studio Owner
"It was great working with Gabe on our website. He really researched our market and made insightful suggestions that proved to be very effective. "
Mike Castellano
CANY
"Such a pleasure working with Radiant Elephant on my website redesign and other marketing campaigns! Amazing creative work and at a rate a small business like mine can swing!"
Julie Hartigan
Food Influencer
"Gabe was a pleasure to work with, fast, responsive, and really good at translating my "Voice" into a site that feels like it puts my clients in touch with the real me."
Amy K.
Life Coach
"Gabe was a true professional from the start. He delivered a great product on time and on budget."
Tim Sexsmith
Dachshund Distilling
"He worked within our budget and consistently went the extra mile. He is responsive, knowledgeable, and a real pleasure to work with. We are happy to recommend him!"
Dara O'Brien
Creative Director of Lake Isle Press
"Gabe set us up well for our new company web site. Especially cool was the graphics he added to our home page, after surveying other defense-tech sites on his own."
Dr. Thomas Willemain
President of Keraunos Systems
"Gabe is an incredibly talented and insightful professional. He is a tremendous resource and also has a knack for finding the right balance between guiding and listening/learning."
Jessica Hufnagle
Consultant
"There are no words to describe what a WONDERFUL experience it has been working With Gabriel from Radiant Elephant! He was referred to us from another vendor. A+"
Unni M.
Lodi Flowers
"Gabe is proactive about maintaining and updating our website. He does the research necessary to maximize our presence and to distinguish us from our competition."
George S.
Entrepreneur
"Gabe is proactive about maintaining and updating our website. He does the research necessary to maximize our presence and to distinguish us from our competition."
Mary Lounsberry
Mythos Sphere

We always provide

We still have our very first client from when we opened shop over 13 years ago. 90% of our clients have worked with us for four years or more, surpassing industry averages for client retention among marketing agencies.

Outstanding web design and functionality

Our clients appreciate the beautiful and functional websites we design. They love how we create user-friendly experiences that are not only aesthetically pleasing but also practical and efficient.

Exceptional customer service and communication

Clients frequently mention our dedication to customer service and clear communication. They value our responsiveness and the way we make complex processes easy to understand.

Proven results and return on investment

Our work has led to measurable improvements in our clients' businesses, such as increased conversions and improved SEO rankings. They appreciate the tangible benefits and return on investment that our services provide.

Professionalism and expertise

Clients recognize our professionalism and deep expertise in the field. They trust us to handle their projects with care and precision, knowing that we will deliver high-quality results.

A partner that cares as much as you do

Our clients know that we care as much as they do. We know how important your business is and we strive to treat it as if it were our own. You will always get the same tenacity no matter the size of your brand or budget.

Recent Case Studies

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E-Commerce Chocolate Company

Conversion Rate Optimization
Shopify Web Design
On Page SEO
This DTC chocolate company came to us because their online conversion rate needed improvement. We began with an in depth Conversion Rate Optimization audit to discover all the challenges standing in the way of visitors converting into customers.

Once the audit was completed we went to work redesigning the website to fix all of the issues that came up in the audit. As a finishing touch we did a an extensive on page SEO treatment.
Increased Conversions
6,321
+ 559%
From CRO-driven website redesign
Increased YTD Revenue
+439%
From CRO-driven website redesign

Dental Practice Website Design, Branding, and SEO

Branding
Web Design
Search Engine Optimization
Copywriting
This dental practice came to us when they were in need of a new brand and website. This father/daughter dental team wanted a clean, high end brand to match their concierge style practice.

Then we designed a stunning new site and worked on the SEO to increase local search rank. The results were great. The logo and website were loved by their current patients and the SEO drove over 100 new calls per month.
Increased Organic Traffic
3,450
+ 1,010%
From monthly SEO campaigns
Increased Monthly Calls
+120
+ 230%
From Google Maps SEO
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E-Commerce Jewelry Company

Conversion Rate Optimization
Web Design
SEO
Meta Ads
Shop Lausanne was referred to us by another client. The owner was struggling to increase conversions on her website. So we began with a deep CRO audit.

Once the audit was complete, we redesigned her Shopify website to implement the CRO recommendations. We also performed an on page SEO treatment and then moved on to Meta Ads.
Increased Organic Traffic
7,340
+ 830%
From SEO Campaigns
More Returning Customers
+240%
From Klaviyo Email Marketing

Specialized Web Design Services

Responsive design ensures your website adapts seamlessly across desktops, tablets, and smartphones. But true cross-device optimization goes beyond flexible layouts. Each device has unique interaction patterns, screen sizes, and use contexts that require tailored experiences. Desktop users expect hover states and precise cursor control. Tablet users combine touch and typing. Smartphone users navigate with thumbs and expect instant load times on cellular connections.

We implement fluid grids, flexible images, and CSS media queries that adjust layouts based on viewport dimensions. But responsive design isn't just technical execution. It's a strategic prioritization of content and functionality for each device context. Critical actions must be thumb-accessible on mobile. Complex data tables need alternative presentations for small screens. Navigation systems adapt from horizontal menus to hamburger icons without sacrificing usability.

Testing across actual devices reveals issues emulators miss. Touch target sizes, font legibility, form input behavior, and performance all vary by device and browser. We test on real iPhones, Android devices, iPads, and various desktop browsers to ensure consistent experiences. Your site should work flawlessly whether visitors arrive on a 27-inch monitor or a 5-inch smartphone screen.

Page speed directly impacts conversions, search rankings, and user satisfaction. Google's Core Web Vitals measure three critical performance metrics: Largest Contentful Paint (loading speed), First Input Delay (interactivity), and Cumulative Layout Shift (visual stability). Sites that fail these metrics get deprioritized in search results and lose impatient visitors before content loads.

We optimize performance at multiple levels. Image compression and next-gen formats like WebP reduce file sizes without quality loss. CSS and JavaScript minification eliminates unnecessary code. Lazy loading defers off-screen content until needed. Browser caching stores static assets locally. Content delivery networks distribute files from servers closest to each visitor. Server response times are optimized through quality hosting and database efficiency.

Every 100 milliseconds of delay costs conversions. Amazon found 1 second of latency costs 1% of sales. Google discovered 500ms slower results decreased traffic by 20%. We build sites that load in under 3 seconds on mobile connections, meeting the performance standards that satisfy both users and search algorithms. Fast sites don't just rank better. They convert better, engage better, and generate better business outcomes across every metric that matters.

 

E-commerce design requires balancing aesthetics with functionality, trust-building, and conversion psychology. Product pages must showcase items beautifully while providing the technical details buyers need to commit. High-quality images with zoom functionality, multiple angles, and contextual lifestyle shots address visual shoppers. Detailed specifications, sizing charts, and material information satisfy analytical buyers. Customer reviews and ratings provide social proof that reduces purchase anxiety.

The checkout process is where most sales die. Every unnecessary form field, confusing step, or technical glitch triggers abandonment. We design streamlined checkout flows with guest purchase options, multiple payment methods including digital wallets, clear shipping costs upfront, and security badges that build confidence. Progress indicators show customers exactly where they are in the process. Error messages are helpful rather than punishing.

Beyond individual page design, e-commerce sites need robust architecture for product categorization, filtering, search functionality, and inventory management. We integrate with major e-commerce platforms like WooCommerce, Shopify, and custom solutions. Shopping cart persistence, abandoned cart recovery, upsell and cross-sell opportunities, and mobile payment optimization all contribute to revenue per visitor. E-commerce design isn't just about making products look good. It's engineering the entire purchase journey to maximize completed transactions.

Website redesigns address different challenges than new builds. You're not starting from scratch. You have existing content, established search rankings, inbound links, and visitor expectations to preserve while fixing what's broken. Poor navigation, outdated aesthetics, slow performance, mobile usability issues, or declining conversions signal redesign necessity. But careless execution destroys SEO equity built over years.

Our redesign process starts with comprehensive audits. What's working that must be preserved? What's failing that needs fixing? Which pages drive traffic and conversions? Where are visitors dropping off? We analyze current analytics, conduct technical SEO audits, review user behavior data, and identify content worth keeping versus retiring. This diagnostic phase prevents redesigns that look better but perform worse.

Migration strategy is critical. We implement 301 redirects for changed URLs, preserve meta data and content that ranks, maintain internal linking structures, and ensure search engines can recrawl efficiently. Content gets refreshed and reorganized, not discarded thoughtlessly. We redesign in staging environments, thoroughly test before launch, and monitor closely post-launch for ranking fluctuations or traffic drops. Done right, redesigns improve aesthetics, usability, and performance without sacrificing the SEO authority you've already built. Done wrong, they tank your organic traffic overnight.

Template-based designs use pre-built themes modified for your brand. Custom designs are built from scratch for your specific needs. Templates are faster and cheaper initially but limit flexibility and differentiation. Custom development costs more upfront but delivers exactly what your business requires without compromise or technical debt.

Templates work for straightforward websites with common functionality, tight budgets, and standard industry patterns. If your needs fit template capabilities and you're comfortable with limitations, they're viable. But templates create problems as you grow. Custom features require workarounds or aren't possible. Performance suffers from bloated code supporting features you'll never use. You're dependent on third-party updates that might break your site or abandon the theme entirely.

Custom design makes sense for businesses with unique requirements, complex functionality, or competitive differentiation through user experience. We build exactly what you need, nothing more. Code is clean and optimized because it's purpose-built for your use case. You own everything with no licensing restrictions or theme developer dependencies. Scalability is unlimited. Want a custom calculator? Unique user portal? Industry-specific workflow? Custom development makes it possible.

The decision hinges on your business goals, budget, and growth trajectory. We're honest about when templates suffice and when custom development justifies the investment. Many clients start with templates then migrate to custom as they scale and requirements exceed template limitations. We help you make the right choice for your current situation and future needs.

Areas we serve

We have clients from NY to Los Angeles and even over in Europe. But we are based in Northampton, MA and Asbury Park, NJ.

Got Questions? We're here to help

Most projects take 6-12 weeks from start to launch, depending on complexity. A simple 5-page business site typically takes 6-8 weeks. More complex sites with custom features, e-commerce functionality, or extensive content can take 10-16 weeks. We provide a detailed timeline in your proposal, tailored to your specific requirements. Factors that affect timeline include: number of pages, custom functionality needs, content readiness, feedback response time, and integration requirements. 

Website costs vary significantly based on scope, features, and complexity. Small business websites typically range from $5,000-$15,000. E-commerce sites and more complex builds range from $15,000-$50,000+. Factors that influence pricing include the number of pages, custom design versus template adaptation, e-commerce functionality, custom integrations, content creation needs, and ongoing maintenance requirements. We provide transparent, detailed quotes after understanding your specific needs.

We primarily build on WordPress using modern page builders like Breakdance, which gives you flexibility, powerful SEO capabilities, and easy content management. For e-commerce, we work extensively with WooCommerce and Shopify. We can also build custom solutions using modern frameworks when your requirements demand it. Our platform recommendation depends on your specific needs, budget, technical comfort level, scalability requirements, and long-term goals. We have an entire tech stack that we have spent years testing. 

Yes. We offer professional copywriting services as part of our web design projects. Many clients come to us without finalized content, and we can create conversion-focused copy that aligns with your brand voice and business goals. If you prefer to provide your own content, we'll give you clear guidelines on what we need and when. We can also work collaboratively, where you provide raw content and we refine it for web optimization, SEO, and conversion. 

We have written all the copy for many of the sites we've built. Our clients are consistently blown away by how deeply we learn about their industry while we write the content. More than once, a client has told us the content reads like it was written by a real expert in the field. 

Yes. Every website we build includes foundational technical SEO: proper site architecture, optimized URL structures, semantic HTML markup, meta tags, header hierarchy, internal linking strategy, XML sitemaps, mobile optimization, and Core Web Vitals optimization. This ensures your site is search-engine friendly from day one. For clients who want more aggressive SEO growth, we offer ongoing SEO services including keyword research, content strategy, link building, and continuous optimization.

Absolutely. We design mobile-first, meaning we start with the mobile experience and enhance for larger screens. Every website we build is fully responsive and optimized for smartphones, tablets, and desktop computers. We test across multiple devices and browsers to ensure consistent performance. With over 60% of web traffic coming from mobile devices, mobile optimization isn't optional; it's fundamental to everything we build.

Our process includes structured review points at key milestones: initial wireframes, design mockups, and pre-launch review. At each stage, you provide feedback and we refine accordingly. This iterative approach typically results in a final product that exceeds expectations without endless revision cycles. Major scope changes outside the original agreement are handled transparently with clear communication about timeline and budget implications.

Yes. We can build accessibility into every project following WCAG 2.1 Level AA standards. This includes proper semantic HTML structure, keyboard navigation support, screen reader compatibility, sufficient color contrast, alt text for images, and accessible forms. ADA compliance isn't just legally required; it expands your potential audience and improves usability for everyone. For existing sites, we also offer accessibility audits and remediation services.

Post-launch, we provide training on how to manage your content and make basic updates. We monitor initial performance, track analytics, and remain available for questions and minor adjustments. Most clients continue working with us through ongoing maintenance plans that include security updates, backups, performance monitoring, content updates, and continuous optimization. We view website success as an ongoing partnership, not a one-time transaction.

Yes. We offer flexible maintenance plans that include regular backups, security updates, performance monitoring, content updates, technical support, and ongoing optimization. Plans are customized based on your needs. Some clients need monthly content updates and active management, while others just want peace of mind with security and backups. We can discuss the right level of support for your situation.

Absolutely. Website redesigns are a significant part of our work. Our redesign process includes comprehensive audits of your current site, preservation of SEO equity through proper redirects, content migration and optimization, improved user experience, and modern design implementation. We're careful to maintain your search rankings and traffic while dramatically improving aesthetics, functionality, and conversion rates.

Yes. You own your website, content, and all design assets. There are no ongoing licensing fees or restrictions. You'll have full access to your hosting, domain, and website files. If you ever choose to work with someone else, you have complete freedom to do so. We believe in building long-term relationships based on value, not contractual lock-in.

Yes. We regularly integrate CRM systems (HubSpot, Salesforce), email marketing platforms (Mailchimp, Klaviyo), booking systems, payment processors, analytics tools, chat widgets, and custom APIs. If you have specific tools your business depends on, we can typically integrate them seamlessly into your website. We discuss integration requirements during the discovery phase to ensure compatibility and proper implementation.

You work directly with me, the owner, throughout your entire project. No handoffs to junior staff. This owner-led approach is why we maintain a 98.5% client retention rate. We also combine three disciplines that most agencies separate: conversion-focused design, technical SEO, and strategic marketing. This integrated approach means your website isn't just beautiful; it's a revenue-generating asset built on 13+ years of proven results across hundreds of client projects.

Get A Better Website with a Higher ROI

Click the button to schedule your free discovery call. This call is typically about 20-30 minutes long. This is not a sales call. This is a call to learn about your business goals and challenges to see if we are a good fit.

Transparent Pricing
Top Notch Support
ROI-Driven Design